As a reminder ALL claimants will need to register a NEW account through our updated Multi-Factor Authentication (MFA) system.
Before calling the Contact Center, please try the following troubleshooting options:
If you are still having issues after trying these troubleshooting options, please call the KDOL Unemployment Contact Center at 1-800-292-6333. The busiest times to call are between 8am-9am and 1pm-2pm. Monday has the highest call volume. However, Friday is the best day to call the contact center.
Page Last Updated: Oct 21, 2021 (12:59:03)