Unemployment Benefits
As a reminder ALL claimants will need to register a NEW account through our updated Multi-Factor Authentication (MFA) system. Before calling the Contact Center, please try the following troubleshooting options:
Need help? Checkout the step-by-step process on “How to Register with the New MFA System” or watch this handy video guide. If you are still having issues after trying these troubleshooting options, please call the KDOL Unemployment Contact Center at 1-800-292-6333. The busiest times to call are between 8am-9am and 1pm-2pm. Monday has the highest call volume. However, Friday is the best day to call the contact center.
Page Last Updated: Oct 294, 2021 (12:59:03)
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